DELIVERY

Delivery in Europe:

We deliver to all countries in the European Union and Switzerland. Delivery charges depend on weight and destination and are specified at the time of ordering.

Delivery time:

Belgium: 15 working days.

Elsewhere in Europe: 15 to 18 days.

Delivery contractor:

We only use recognised professional carriers. After the order has been collected by the carrier, you will be put in touch with them directly to track your delivery.

Returns and exchanges

All parts of our bookcases are guaranteed against manufacturing defects for a period of 2 years in normal use (dry conditions, nominal loads), provided that all transport, assembly and usage instructions as described on the website and in the assembly instructions are adhered to. In this case, and this case only, BELGIAN DESIGN HOUSE will exchange defective parts free of charge.

The customer has the right to notify BELGIAN DESIGN HOUSE of cancellation of the purchase, without penalty and without giving any reason, within 14 days of delivery of the product. Any customer wishing to exercise his/her right of cancellation must contact BELGIAN DESIGN HOUSE within 14 days of delivery and return the goods (at his/her own cost/risk) to BELGIAN DESIGN HOUSE, within 20 days of the goods being delivered.

Please see section 9 of our general conditions

ASSEMBLY

You will receive the bookcase in kit form:

- A set of boards cut to your dimensions. The number of boards depends on the number of levels your bookcase comprises.
- One or more set(s) of U-shaped boxes. These U-boxes come nested together like Russian dolls, to facilitate ease of transport and storage. Depending on your bookcase, the U-boxes are delivered in sets of 3, 6 or 9.

Assembly guide

When you receive your order, make sure that it contains all the components specified on the invoice.

You can assemble your bookcase straight away (you don't need any nails, screws or glue), following the assembly instructions.

When you place the first board, use a spirit level to make sure your bookcase is correctly positioned both vertically and horizontally. Use the small wooden wedges supplied for this purpose.

For perfect stability and your own safety, we recommend fixing the bookcase to the wall with the screws and dowels supplied for this purpose.

If you wish, we can come to your home to assemble your bookcase; contact us!
Download installation guide